Official Documents

Privacy Policy PDN99 – Member Data Protection

Pdn99 takes every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information when you use our platform. Your trust is our top priority.

Updated: 1 January 2026
Our Privacy Commitment
  • 256-bit SSL encryption for all data
  • Data is not sold to third parties
  • Your data access and deletion rights
  • Malaysia PDPA Compliance
  • Cookie controls managed by you

Your Privacy Protected at Every Level

Pdn99 upholds high security standards to ensure your personal information remains safe and fully under control at all times.

High-Level Data Encryption

All data transmitted between your device and pdn99 servers is protected with 256-bit SSL encryption — the same technology used by world-class banking institutions.

No Sale of Data to Third Parties

Pdn99 strictly does not sell, rent, or disclose members' personal information to any third party for marketing purposes without your explicit consent.

Full Data Access Rights

Every pdn99 member has the right to access, correct, or request deletion of their personal data at any time. Contact our team to submit such a request.

Malaysia PDPA Compliance

Pdn99 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that every data handling process meets applicable local legal requirements.

24/7 Security Monitoring

Pdn99's security systems operate around the clock to detect and prevent any unauthorised access, intrusion attempts, or suspicious activity related to member data.

Flexible Cookie Controls

You can manage your cookie preferences at any time through your browser settings. PDN99 only uses cookies necessary for core platform functionality and user experience improvement.

1Introduction

Welcome to the pdn99 Privacy Policy. This document is designed to give you complete clarity on how our platform handles the personal information you provide when registering, browsing, or using any service at pdn99.fun.

Pdn99 is an online gaming platform committed to protecting its members' privacy with full integrity. We understand that personal data is a trust placed in us, and we do not take this responsibility lightly. Every data collection and usage process is carried out with a clear, limited, and legally justified purpose.

By using the PDN99 platform, you agree to the terms outlined in this Privacy Policy. If you disagree with any part of this policy, we recommend discontinuing use of the platform until your concerns are resolved. Our team is ready to assist with any privacy-related questions.

This Privacy Policy applies to all services offered by PDN99, including our website, mobile app, and all official communication channels.

2Information Collected

Pdn99 collects several categories of information to enable us to provide a secure, seamless, and personalised service for you. This information is collected through several methods as described below.

Information you provide directly:

  • Full name, date of birth, and national ID or passport number upon account registration.
  • Email address and mobile number for communication and verification purposes.
  • Bank account or e-wallet details registered for deposit and withdrawal transactions.
  • Identity verification documents (KYC) such as a copy of your ID card, passport, or bank statement when requested.
  • Information you provide when contacting our customer support team.

Information collected automatically:

  • IP address, device type, operating system, and browser type used when accessing the platform.
  • General location data based on IP address for security and legal compliance purposes.
  • Gaming activity records including bets, wins, session duration, and game preferences.
  • Cookie data and session identifiers to maintain your login state and preferences.
  • Technical information related to platform performance and error reports.
Data Category Example Primary Purpose
Identification Data Name, IC, date of birth Identity verification (KYC)
Contact Data Email, phone number Communication & 2FA verification
Financial Data Bank account number Deposit & withdrawal processing
Technical Data IP, device, browser Security & fraud control
Gaming Data Betting and wins records Account management & compliance

3Data Usage

Pdn99 uses collected information solely for lawful and transparent purposes. We do not use your data for purposes unrelated to the provision of platform services without first obtaining your consent.

  • To create and manage your member account and securely process registrations.
  • To verify your identity through the KYC process in compliance with anti-money laundering (AML) legal requirements.
  • To accurately and securely process deposit and withdrawal transactions to your registered payment method.
  • To provide effective customer support and resolve any disputes or enquiries.
  • To send important notifications related to your account, such as transaction confirmations and security alerts.
  • To inform you about pdn99 promotions, bonuses, and special offers — you may opt out of marketing communications at any time.
  • To detect and prevent fraud, multi-account usage, and any suspicious activity on the platform.
  • To improve the user experience through analysis of usage patterns and platform feedback.
  • To comply with applicable legal requirements, regulations, and directives from relevant authorities.

pdn99 will not use your data to make automated decisions that have a significant impact on you without involving human review.

4Information Sharing

Pdn99 does not sell, rent, or disclose your personal information to third parties except in the limited circumstances described below. All data sharing is conducted with strict security controls and only when genuinely necessary.

  • Payment service providers: Information required to process transactions is shared with FPX, DuitNow, and registered e-wallet providers, subject to their own privacy policies.
  • Game providers: Minimum technical data required to run games and verify wins is shared with licensed game providers partnered with PDN99.
  • Legal authorities: pdn99 will disclose information when required by law, court order, or directive from a legitimate enforcement agency.
  • Identity verification service providers: KYC information is shared with licensed identity verification providers for verification purposes only.
  • Business merger or acquisition: If PDN99 is involved in any business transaction, member data may be transferred as part of the platform's assets with advance notice to members.

All pdn99 third-party partners are required to comply with data protection standards equal to or exceeding those we apply ourselves.

5Data Storage & Security

Pdn99 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

  • All data is stored on servers protected with AES-256 encryption at data centres with strict physical access controls.
  • All data communications between your browser and the pdn99 platform are secured with the latest TLS 1.3 protocol.
  • Access to member data within PDN99 staff is restricted to personnel who require it solely to perform their duties.
  • An intrusion detection system (IDS) runs continuously to monitor for any abnormal activity across the network.
  • Data backups are performed on a regular basis to ensure service continuity and data recovery in the event of an emergency.

Pdn99 retains your personal data for as long as your account is active or as long as necessary to provide our services. Once an account is closed, certain data may be retained for a period required by legal and AML compliance obligations, after which it will be securely deleted or anonymised.

While pdn99 implements best-in-class security measures, no system is entirely impenetrable. We encourage you to also take precautions by using a strong password and never sharing your login credentials.

6Your Rights

As a pdn99 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). pdn99 fully respects and facilitates the exercise of these rights.

  • Right to Access: You have the right to request a copy of the personal data we hold about you at any time.
  • Right to Rectification: If your data is inaccurate or out of date, you have the right to request that corrections be made promptly.
  • Right to Erasure: You may request the deletion of your personal data, subject to applicable legal retention requirements.
  • Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
  • Right to Restrict Processing: In certain circumstances, you may request that we restrict how we use your data.
  • Right to Data Portability: You may request your data in a machine-readable format for transfer to another service where applicable.

To submit any request related to your privacy rights, please contact the pdn99 support team via 24/7 live chat or our official email. We will process your request within 14 business days from the date of receipt.

Identity verification may be required before we can process any data-related requests to ensure the security of your account.

7Cookie Policy

Pdn99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled.
  • Performance Cookies: To collect statistical data on how you use the platform to help us improve our services. All data is collected anonymously.
  • Functional Cookies: To save your preferences such as language, theme, and display settings for a more personalised experience.
  • Marketing Cookies: Used to display relevant promotions to you based on your interests and activity on the platform.

You can manage or delete cookies through your browser settings at any time. However, please note that disabling certain cookies may affect the functionality of some parts of the PDN99 platform.

8Children's Privacy

Pdn99 is a gaming platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from minors.

If you believe we have inadvertently collected information from someone under the age of 18, please contact us immediately so we can take appropriate action, including deleting the data and closing the account in question.

Parents and guardians are encouraged to monitor their children's online activity and ensure that online gaming platforms are not accessed by minors.

9Third-Party Links

The pdn99 platform may contain references to third-party services such as game providers and payment providers. This Privacy Policy applies solely to the pdn99 platform and does not cover the privacy practices of those third parties.

Pdn99 is not responsible for the content or privacy practices of any third-party services. We recommend reading the privacy policy of each third-party service you use separately to understand how they handle your data.

10Changes to the Privacy Policy

Pdn99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be communicated to you via email or in-platform notification at least 7 days before taking effect.

You are encouraged to review this Privacy Policy periodically. The "Updated" date at the top of this document indicates when the policy was last modified. Continued use of the PDN99 platform following any changes constitutes acceptance of the updated policy.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how PDN99 handles your personal data, please contact us through the following channels:

  • Live Chat 24/7 — Available directly on the pdn99 platform for instant responses at all times.
  • Privacy email: [email protected] (displayed as text only)
  • Pdn99's official Telegram — the latest details are available in the Contact Us section of our platform.

The pdn99 privacy team, fluent in Malay and Mandarin, is available to assist you every day. We are committed to addressing every privacy-related enquiry seriously and within 14 working days of receipt.

Pdn99 Privacy Policy — Related Questions

Absolutely not. pdn99 does not sell, rent, or disclose your personal information to third parties for marketing or commercial purposes. Your information is only shared with service providers necessary for platform operations such as payment processing and identity verification, and only to the extent required.

You may submit a data deletion request via our 24/7 live chat or support email. Identity verification is required before the request is processed. Please note that certain data may need to be retained for a specified period to comply with AML and PDPA legal requirements, after which it will be permanently deleted.

pdn99 uses 256-bit SSL encryption for all data communications, TLS 1.3 protocol for secure data transfers, AES-256 encryption for server-side data storage, and an Intrusion Detection System (IDS) operating 24/7. All our server infrastructure is housed in certified data centres with strict physical security controls.

Yes, you can opt out of marketing communications at any time. Click the "Unsubscribe" link found at the bottom of any marketing email from us, or contact the support team to update your communication preferences. Please note that important account notifications such as transaction confirmations and security alerts cannot be disabled as they are essential to your account security.

Following account closure, pdn99 retains certain data for the period required by Malaysian law, specifically AML and PDPA requirements mandating that financial transaction records be kept for a minimum of 6 years. Once the mandatory retention period ends, all your personal data will be securely deleted or anonymised.

Join pdn99 — Malaysia's Safe & Trusted Gaming Platform

Your data is fully protected. Register today and enjoy a safe gaming experience with the privacy guarantee we commit to every PDN99 member.

100% Secure Data PDPA Compliance 24/7 Support
Bahasa Melayu